Client Services Team

Practice Manager


Rachel grew up in Connecticut and obtained a degree in Literature from Salve Regina University in Rhode Island. In 2005, she moved to Colorado where she worked for ten years as a lead client service representative at a general veterinary practice and then moved on to become a supervisor at 24-hour Veterinary ER & Specialty hospital. Rachel just recently moved back to the East Coast with her dog, Lucian and cat, Frankie and joined our team at Shore Haven in January of 2020.  In her free time, Rachel enjoys reading, spending time with her family and being by the ocean.

Client Services Representatives


Valerie feels that she was born with a strong passion and empathy for animals. She started working with animals in 2014 and had a special interest in pocket pets! She began her journey in the veterinary field as a receptionist in August 2019 at Shore Haven Veterinary Hospital. If she had to list all of her pets it would be a novel! But she has three dogs, Ziggy, Baby and Benji. She has two cats, Twigs and Simba. She had one bird, Sinatra, and a whole menagerie of small pets she had rescued! In her spare time she loves spending time with her family, friends and animals .


Aleyshka has always had a special spot in her heart for animals. She began her journey in the veterinary field in 2018 at the Bridgeport Veterinary Hospital. She started as a receptionist, eventually she helped as a veterinary technician assistant, gaining more knowledge. In 2019 she decided to expand her knowledge by joining Central Hospital for Veterinary Medicine where she worked as a client liaison. There she acquired emergency and specialty knowledge. Wanting to continue to learn she recently joined our team at Shore Haven Veterinary Hospital. She has two cats of her own. Panther is a very feisty, moody, not so friendly male Bombay cat. Then there’s Yoda, a timid, heart warming tabby Abyssinian cat.


Taylor grew up in a multi-pet household and was obsessed with animals well before the advent of cat memes. Her family never had fewer than three pets at a time, once reaching a peak of 6, and has owned cats, dogs, fish, budgies, rats, and shrimp. Taylor began working as a customer service representative in retail, but found a home in pet care as first a bather, then a doggie daycare supervisor, and as a shelter tech. She was finally able to combine her love of helping others with her desire to work with animals as a client service representative here at Shore Haven! Taylor enjoys writing stories, reading nonfiction, and watching horror movies in her spare time. She currently lives with her two cats, Scoot and Smoky, who she raised from kittens, and her 8-year-old rescue chihuahua, Cece, affectionately referred to as "The Goblin.”

Contact Us

Claim your offer today!


Find us on the map

Office Hours

Our Regular Schedule

East Haven Office


7:00 am-7:00 pm


7:00 am-7:00 pm


7:00 am-7:00 pm


7:00 am-7:00 pm


7:00 am-7:00 pm


8:00 am-6:00 pm



(203) 693-8838